Hospitality Sector
Keeping consumers happy in the hotel industry is crucial. This requires understanding their needs and utilising technology to accommodate them.
Understanding customer needs
Spaza Mini Market
Spaza Mini Market is an unmanned fresh food concept that offers 24/7 healthy and fresh food, snack and beverage options. It’s convenient ‘grab-and-go’ style brings ease of access to customers and is operated using smart technology. It is scalable, ranging from extra-small to extra-large catering options for fully-booked hotels.
Better than a Minibar
A 24/7 self-service bar is better than a regular retail service. Customers are happier when they can easily access snacks. Putting the self-service machine in a public lobby attracts more people. Our self-service options offer catering anytime for anyone.
Driven by Data
Data is important for businesses today. Our self-service machines track purchases to optimize restocking with minimal waste.
Improved Breakfast Services
Hotels must provide impeccable services and offer more breakfast options. Breakfast is crucial and the last impression guests have before leaving. Our breakfast solutions provide a warm and lasting memory.
Guests are 87% More Likely To Book A Hotel That Only Charges For The Amenities They Use.
Coffee Culture and Hospitality
As work gets tougher, coffee isn’t just a treat – it’s essential. More people care about coffee, so better and diverse options are key. For a great guest experience, hotels must up their coffee game.
LOBBY COFFEE
Guests first experience the hotel lobby during check-in. ICC (2019) suggests that coffee is the scent that most relates to luxury. Coffee corners improve the customer experience with customizable, high-quality coffee and self-service stands.
THE BENEFITS OF CUSTOM COFFEE
We offer top-notch coffee brands. We consider various factors when selecting the best brands from around the world. Our beans come from responsible and independent farmers approved by leading certification labels. Moreover, we use innovative environmental engineering to create sustainable packaging, ensuring care for both customers and the planet.
We Supply Top Brands
Great taste. Top quality. Decades of tradition. We’re regularly scouting the bursting South African market for exciting brands to bring happiness and satisfaction to your workplace.
